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Whats your thoughts on Hermes now?

Posted By NEWMAN1645 1/16/2020 9:49:18 PM
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NEWMAN1645
 Posted 1/16/2020 9:49:18 PM
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Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’

Andy Wells,Yahoo News UK 11 hours ago


John.
Alan Blakeman
 Posted 1/16/2020 10:19:31 PM
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You only gotta watch Ken Loach latest film (based on Amazon) "Sorry We Missed You" - big companies driven by impossible goals = slave labour.
CAPSLOCK
 Posted 1/17/2020 12:25:54 AM
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Hermes are probably bottom of the pile bit like Citylink were before they went bust. You get what you pay for like most things. Pay/charge a bit more and use UPS or FedEx maybe and get much higher standards all round. A company like Hermes are always going to struggle at Christmas because they`ll struggle to get enough extra vans in to clear everything. Every self employed van owner has to have hire and reward insurance (£1500-£2000+ per annum) and £1m goods in transit insurance ( few hundred) before any parcel firm can hire them legally and there`s only so many of them. I worked for many of these firms (not Hermes though) as holiday cover etc when not doing a to b dedicated courier work and unless a driver has a dedicated delivery patch then he`ll struggle to get all his deliveries/collections (and some have to be delivered by 11am or so or collected by 3pm or whatever) done in what is normally a thirteen hour day all told. That day can be 80-130 drops normally. Those that do hundreds of drops are normally delivering those in a tight area bit like a postman not driving all over a town or larger area of villages etc. Most people couldn`t do the job unless they grew into it over time. "Try finding "Old Stone Cottage" in a street of 200 old stone cottages in the dark in the Cotswolds with no house number for your satnav. A regular gets to know where it is. So remember there`s two ends of the spectrum in parcels.
Alan Blakeman
 Posted 1/17/2020 9:37:01 AM
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Delivery companies are no different in their remit to large supermarket, major companies/ chains pressurising workforce & squeezing suppliers for ever lower rates.

https://www.youtube.com/watch?v=ysjwg-MnZao
DJF
 Posted 1/17/2020 9:47:26 AM
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Double box your bottle when posting and you'll be fine.

I see no reason to single out Hermes, the other couriers are similar.
In my experience Royal Mail are the worst with respect to larger parcels, both price and the number of damages.

Hermes before Xmas where inundated and did not collect for 3 days due to their hubs being overrun. That is the consequence of being the most cost competitive, there was a spike in demand with Black Friday and Cyber Monday.
The backlog was quickly resolved. Anyone who posts items over the Xmas period should expect delays, it's the same with Royal Mail and most other couriers.



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Cornish_Collector
 Posted 1/17/2020 12:22:29 PM
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I'm afraid this is the now the new 'normal'. Slave like conditions, less workers rights, no sick pay, no paid holiday's, weakened health and safety regulations, zero hours contracts... the list goes on.This is what you get when you elect an extreme right authoritarian government. Don't say you weren't warned!


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CAPSLOCK
 Posted 1/17/2020 5:58:45 PM
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Don`t generalise. Go and get a job at UPS or FedEx and see how well they treat staff and operate. Not all parcel firms are the same and unless you`ve worked in the industry you know little about it other than sending/receiving parcels.
plainlid
 Posted 1/18/2020 12:23:29 AM
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Never had any problems with Hermes, Royal Mail have let me down a few times though.
Alan Blakeman
 Posted 1/18/2020 10:32:51 AM
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BBR stopped using Hermes after a few issues - a fairly short lived association with them.

We have a range of parcel option/ carriers after auctions, customers can choose their preferred one or let us pick the best/ most economic for the particular job.

From all carriers we've used over the years the Post Office, given the sheer volume of units every year, is heads and shoulders winners above everyone else for reliability. BBR magazine is obviously 100% PO directed & I can honestly say we don't have one hiccup per posting (each volume/ edition) apart from a few soggy arrivals - which we gladly exchange - can't blame downpours on them really!!
Rusty Viva
 Posted 1/18/2020 8:13:41 PM
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